Retail Learning & Development Advisor

A bit about the role

To work as part of the L&D Team to deliver and co-develop integrated learning solutions in line with business needs and with a particular focus on supporting our service proposition and the Big Yellow Welcome induction process. To work collaboratively with the L&D Manager and L&D Consultant, wider L&D Team and Store Management to identify, plan and deliver training solutions aligned with business needs and priorities.

A bit about you

• Experience of training and facilitating learning solutions
• Experience of operating within a service-focused culture
• Strong verbal and written communication skills
• Excellent presentation skills and an engaging facilitation style
• Highly organised and proven attention to detail – the ability to manage changing priorities is key
• Strong interpersonal skills to engage with stakeholders of all levels
• Ability to influence managers and key stakeholders appropriately
• Highly flexible
• The ability to work both independently as well as collaborate across the wider team, on site and remotely
• Positive “can do” attitude
• Self aware and competent in giving and receiving feedback
• Commercially aware
• Continuously critically appraises own output
• Experience of working with a diverse range of audiences
• Illustrates a pragmatic approach to forward planning and strategic thinking, to provide proactive solutions to ongoing business needs