Custodian

Job Introduction

To provide extraordinary customer service to all Safe Deposit customers and visitors by living the Selfridges values and ensuring all customers receive the appropriate welcome and information in a secure and discreet environment.

A bit about the role

As a Custodian you will be responsible for handling safe deposit box visits, opening new Safe Deposit Box contracts and maintaining existing contracts. You will also be responsible for managing customer payments including invoices, cash/cheque/card payments, safe deposit box contract queries and exceeding service goals by minimising customer wait times and accurately and efficiently serving our customers.

A bit about you

It’s important that you enjoy teamwork, know how to build strong working relationships and you have good attention to detail. If you have excellent administration skills, are organised, have basic IT skills and good communication skills, you’ll have everything we’re looking for.

A bit about us

With our Vision, to be the destination for the most extraordinary customer experience, innovative and iconic ways to make this a reality are never too far away. Team members across our business strive to keep our Vision a reality through the values we live day to day and the stories we make, tell and share.

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