Business Manager Pat McGrath

Job Introduction

Are you a skilled retail manager? Could you build a successful department – in every sense? Do you insist on the highest standards?

Then you’re the kind of person we’re looking for.

A bit about the role

The Business Manager is responsible for, but not limited to, the following responsibilities:

•      Accountable for achieving sales goals

•      Help develop and implement a business plan to achieve growth

•      Analyze and record sales on a weekly, monthly, quarterly basis

•      Foster brand and retailer relationships by aligning strategic initiatives

•      Lead and execute strategic business planning with store management and GM

•      Partner with stores on visual merchandising to ensure the brand is represented at the highest presentation level

•      Manage all levels of inventory and stock issues including placing orders, reporting damages and testers, tracking inventory levels, and minimizing shrinkage

•      Oversee and drive promotional activity planned for the account throughout the year

•      Plan and execute impactful store events that meet brand standards

•      Manage collateral and resources effectively including testers and samples

•      Hold team accountable for meeting all brand standards, expectations, and goals

•      Identify, recruit, and onboard retail makeup artists and freelance artists

ACCOUNTABILITIES:

•      Exemplify and cultivates Pat’s philosophy and brand culture

•      Support brand education and artistry to drive sales

•      Lead by the highest example in every capacity for the store team and the brand

•      Possess knowledge of brand and products

•      Network and gain the trust of potential customers and partners

•      Build, maintain and lead positive rapport with in-store staff

A bit about you

An experienced retail manager, you can lead teams in fast-moving, high sales/volume business. You’re not afraid to join your people on the shop floor and you’re passionate about customer service. In fact, you insist on high standards all-round and combine this with pin-sharp commercial acumen. A role model for your team, you’ll show everyone what a great department looks like.

Some weekend working is essential, but as an experienced professional, you’ll understand and be flexible.

QUALIFICATIONS:

•      3-5+ years relevant work experience (Business Manager or similar role), Selfridges experience is a plus

•      Ability to interact with all levels of management, work collaboratively and build positive/effective business partnerships

•      Outstanding interpersonal and communication skills (i.e.: verbal, written, group presentation and through facilitation)

•      Effective planning, organizational, and time management skills

•      Demonstrates agility and leads change in a fast-paced, high-growth environment

•      Engaging, outgoing, approachable personality

•      Passion for meeting new people and evangelizing great products

•      Proficient in Word, Excel, PPT

•      Proficient in Google Drive preferred

•      Available to work any day of the week, including weekends, and travel frequently

•      Store based within designated territory including NY HQ