Change Management Officer

Job Introduction

Reporting to the Senior Change Lead, you will work with key stakeholders within the Change Team and across the business to create and implement best practice principles for delivering and governing change.

A bit about the role

• Establishing and managing change governance, including reporting, quality assurance and knowledge management across the Change team.
• Working with Change Leads and their teams to implement and embed the use of best practice approaches and documentation in change delivery.
• Owning Change team SharePoint environment and Yammer group, including structure and maintenance.
• Working collaboratively with Portfolio Management Office to ensure change governance and project governance are aligned and work harmoniously.
• Manage agenda and organisation of key business engagement forums.
• Manage the administration of resource forecasting and recruitment for the Change team.
• Manage the administration of the Change team budget.
• Support delivery of key change projects/strategic initiatives, where required.

A bit about you

• Exceptional organisational skills and proficient in using Microsoft Excel and PowerPoint.
• Demonstrable experience of building relationships with senior management-level stakeholders.
• A self-starter who can drive an initiative from brief through to completion.
• Experience in organising and facilitating workshops.
• A clear understanding of core change management activities.
• Previous experience of either working within a Programme/Portfolio Management Office or a Change Management Office (desirable).

A bit about us

We are a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other.

We have challenged the rules of retail from day one, whilst demonstrating our unwavering commitment to sustainability.  In 2016, we were the first to be awarded with recognition for the ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. We are also recognised as the Best Department Store in the World (2010, 2012, 2014 & 2018) underlining our place at the forefront of retail. In 2018 we were recognised as a LinkedIn Top Company to work for.

Our vision is to be the destination for the most extraordinary customer experience, and our people are central to us achieving this.  As an employer we are committed to making Selfridges an exciting, inspiring and fun place to work