Sales Manager - Accessories

Job Introduction

Selfridges today is more than just the sum of its products - it's a shopping experience that promises to surprise, amaze and amuse its customers by delivering extraordinary customer experiences. Our people are central to us achieving this. As a Sales Manager in our business you will be a key part of our leadership team which inspires and empowers our Department Managers and team members to excel at every opportunity. Our Beauty division continues to be one of the best in the World and we have ambitious plans for it's continued growth and development. Not only do we offer a unique shopping experience like no other, we also offer a number of services across the Beauty space that makes it a real destination for our customers.

A bit about the role

As a Sales Manager you will be responsible for all aspects of the range of departments (own bought and concession): sales, profit, costs, people, operation and product, by leading their Department Manager team to deliver an extraordinary customer experience and high retail standards.  Underpinning this is the ability to role model and promote the company values, to lead the team to live them and exceed individual and departmental indicators. Our Beauty Division is an inspirational space and we have some exciting plans around the growth of our offering from products to services for our customers. You will work with multiple brands at a senior level to influence and lead a collective approach to the customer experience whether it be through events, exclusives or the unique Selfridges spirit!

You will do much more than just meet expectations. Instead, you’ll provide a bespoke service to customers from all over the world, while you take enormous pride in maintaining our high standards, driving sales and hitting targets. Our customers expect impeccable service delivered by people with a genuine passion for a range of brands and a thorough knowledge of products, fashion or non-fashion.

A bit about you

Your personal flair and innate sense of style will set you apart. While consulting with customers or clients on a range of products in the Beauty Division you’ll take real pride in delivering a personalised and professional service. You’ll have genuine passion for Beauty and Beauty services inside and out with a natural curiosity to discover and explore more about the world of Beauty to share with others. Bringing your personality to the service experience you will always look to genuinely connect with your customers while thinking creatively to bring their extraordinary shopping experience to life.

A bit about us

Since opening its doors in 1909, Selfridges has continued to be the premier destination for a truly extraordinary customer experience. The spirit of innovation and creativity imagined by Harry Gordon Selfridge still lives on through its owners today. Having launched Project Ocean in 2000, we continue to lead the way when it comes to sustainability and truly believe “there are no hard times for good ideas”.