Senior Cashier, Foodhall
Selfridges offers an unrivalled shopping experience. Whatever it is our customers are looking for, it’ll be up to you to ensure they enjoy an exceptional level of service that keeps them coming back for more.
Know The Role
Delivering great service means taking every opportunity to build on your product knowledge, understand our services and getting to know the wider store. You’ll be great with products – keeping displays immaculate and your merchandise replenished; and you’ll also thrive on teamwork and love interacting with the public. Managing customer complaints with care and professionalism, you’ll make sure that every shopping experience with us is a positive one. Building strong relationships with other departments, like Visual Merchandising, will also be important, as will admin-based activities, such as organising deliveries and managing stock. Plus, your eagle eye for the hottest new trends will make sure that we continue to optimise and exceed our sales targets.
Know What We're Looking For
You’ll need proven customer service experience, ideally gained in a similar environment within retail or hospitality. We’re looking for people who are passionate, commercially aware, highly self-motivated and – if you’re not already armed with specific product knowledge – keen to learn all you can about your area. If you have lots of enthusiasm plus strong sales, teamwork and communication skills, you could soon be building your career with one of the world’s most prestigious retailers.