Image Asset Manager - Photostudio (6 Month FTC)

Job Introduction

Selfridges is a social centre where everyone is welcome. We surprise, amaze and amuse our customers everyday by doing the unexpected, celebrating those special moments and inspiring one another. We are the destination for the most extraordinary customer experience unrivalled with products and services ranging from high street to high end.

To support the Head of Studio Operations in successfully managing the high volume imagery workflow of all e-commerce assets produced for Selfridges.com. This role will be the owner of all third party image and workflow management partners, being a leader in best practice when it comes to image asset management for a fast paced and large scale image operation.

A bit about the role

Based in our Duke Street offices you’ll provide a unique and tailored service in Creative team to customers internally and externally, going beyond the ordinary to create moments that cannot be experienced elsewhere. Our customers expect extraordinary service delivered by people with a genuine passion for what they do and to share their unparalleled level of knowledge whilst taking enormous pride in maintaining our exceptionally high standards.

Working in the Creative Team you’ll share your knowledge through unique Selfridges stories.

AREAS OF RESPONSIBILITY

• High volume image asset management and relationship owner for third party studio partners, brand supplied assets and off shore post production agencies.
• Department image workflow owner for efficient and timely upload of image assets for 160,000 products annually in a fast paced e-commerce Photostudio environment.
• Day to day running of the image asset management team including image upload and image workflow processes.
• Management and mentorship of full time and freelance image coordinators
• Ownership of the automated image asset management software from development to upgrades throughout all users.
• Image management queries across all internal stakeholders with a can-do attitude.
• Owner of all imagery related special projects.

A bit about you

Your passion and confidence will set you apart. While consulting with the Creative Team you’ll take real pride in delivering a personalised and professional service. Bringing your personality to the service experience you will always look to genuinely connect with your customers while thinking creatively to bring your ideas to life. As well as having the ability to work well as part of a team, you’ll be willing to embrace opportunities to build your skills in order to offer quality and reassurance to all of our internal and external customers.

KEY COMPETENCIES

• Systematic approach to getting things done
• Meticulous to detail
• Highly process driven but able to see the bigger picture
• Excellent communication and collaboration skills
• Minimum 3 years management experience in an e-commerce Photostudio environment
• Ability to be calm and work well under pressure
• Solid technical experience using image workflow systems and Scene 7
• Firm but friendly approach to dealing with external stakeholders

A bit about us

We are a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other.

We have challenged the rules of retail from day one, whilst demonstrating our unwavering commitment to sustainability.  In 2016, we were the first to be awarded with recognition for the ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. We are also recognised as the Best Department Store in the World (2010, 2012, 2014 & 2018) underlining our place at the forefront of retail. In 2018 we were recognised as a LinkedIn Top Company to work for.

Our vision is to be the destination for the most extraordinary customer experience, and our people are central to us achieving this.  As an employer we are committed to making Selfridges an exciting, inspiring and fun place to work