Property Project Manager - Manchester

The job has expired.

Job Reference: selfridges/TP/44931/482
Number of Positions: 1
Contract Type: Permanent
Salary: Competitive
Working Hours: 37.5
Closing Date: 02/11/2018
Job Category: Property
Region / Division: Manchester - Trafford
Location: Manchester

Job Introduction

To ensure the effective project management of allocated new build and refurbishment projects through design, development and implementation stages to the requisite time, cost and quality parameters in keeping with Selfridges aspirations and standards.

Know The Role

This is a critical role in developing the Selfridges brand and environment in that it assists the Senior Project Manager in delivering the churn and strategic masterplan projects across the regional stores. The role will encompass the interface between the Selfridges Steering Group, the project team and major stakeholders across the business ensuring that planning and communication is coordinated across all groups. Understanding the complexities of delivering construction projects in a working retail environment, particularly in luxury Department Stores, is a prerequisite for the role.


The role liaises with people from all areas and levels of the business as well as external teams of contractors, consultants and suppliers. Stakeholder management and communication are key. This role will also involve coordinating and managing all aspects of a project including day to day project, programme, budget and administration tasks. 



Key Responsibilities:

Managing Projects

  • Assist in the production of clear briefs, programmes, phasing and cost plans for all projects
  • Liaise with all internal and external stakeholders throughout project lifecycle
  • Attend and chair all design team and site progress meetings
  • Attend brand / concession briefings and act as contact for all internal / external parties
  • Assist in producing scopes for external consultants and compiling formal appointments
  • Support procurement and tender process and compilation of contractual arrangements for contractors
  • Effectively manage costs through the application of formal financial controls
  • Monitor and review programme
  • Ensure projects meet or exceed defined quality standards
  • Ensure project compliance with requirements of legislation and/or external authorities
  • Ensure internal design approvals and financial sanctions are obtained at appropriate stages
  • Report project progress and any issues back to the Senior Project Manager
  • Assist in the effective management of team resources
  • Ensure effective management of project documentation for future retrieval
  • Produce snagging documents


Managing Teams

  • Manage a team of internal and /or external consultants and suppliers
  • Monitor delivery of the teams roles and responsibilities
  • Monitor and challenge the performance of the project team
  • Manage change and resolve potential conflict



  • In conjunction with the Senior Project Manager and Consultant team procure the design of projects using the most effective means
  • Monitor design progress with key milestones
  • Ensure formal design sign-off at key points in all projects
  • Encourage design innovation, sustainability and creativity



  • Execute a communication plan for all projects
  • Communicate  regularly and effectively both internally and externally
  • Seek feedback and respond constructively to criticism
  • Establish and maintain good working relationships with colleagues and external parties


Office Administration

  • Effectively manage written and oral communication
  • Maintain records
  • Keep up to date with and manage information technology systems
  • Develop and follow internal audit procedures for the management of projects


Maintain the security, health and safety of the working environment

  • Assist with the minimisation of risks to health and safety on all projects
  • Assist with the Implementation CDM 2017 process on all projects


Business Goals and Brand Values

  • Encourage and promote an understanding of the Selfridges brand
  • Promote Selfridges business goals in relation to project activities


Know What We're Looking For

Key Skills / Experience

  • Advanced project management skills
  • Experience of managing multiple medium/large sized retail fitout and construction projects in a working retail environment
  • Great communication skills and ability to communicate with all levels and areas of the business and with external parties
  • Strong influencing and negotiation skills
  • Great empathy with brand development
  • Ability to coordinate and motivate virtual teams

About The Company

Selfridges is a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other.

The story began when Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909.The founder’s spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business, which now includes two stores in Manchester, one in Birmingham, plus and the Selfridges App which both deliver to over 130 countries. In 2016 Selfridges was the first ever store to be awarded the title of ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. For an unprecedented three consecutive occasions in a row (2010, 2012 & 2014) Selfridges also won the coveted ‘Best Department Store in the World’ award, underlining its place at the forefront of retail.