Employer Brand Manager

Job Introduction

Selfridges is a social centre where everyone is welcome. We surprise, amaze and amuse our customers everyday by doing the unexpected, celebrating those special moments and inspiring one another. We are the destination for the most extraordinary customer experience unrivalled with products and services ranging from high street to high end.

This is a new role for Selfridges & Co that will see us taking a more proactive approach to talking about our Employer Brand both internally and externally.

A bit about the role

Based in our Duke Street offices you’ll provide a unique and tailored service in employer branding to customers internally and externally, going beyond the ordinary to create moments that cannot be experienced elsewhere. Our customers expect extraordinary service delivered by people with a genuine passion for what they do and to share their unparalleled level of knowledge whilst taking enormous pride in maintaining our exceptionally high standards.

We are looking for an Employer Brand Manager who will help us tell our story, using all of our internal communication channels and external platforms such as Linkedin, Glassdoor, Facebook and Instagram. The successful candidate will play a part in determining the routes we take to do this, how we talk about life at Selfridges and the best ways to engage with our current team members as well those who may be interested in joining us.

Whilst written communication will be a big focus for this role, we are also looking for someone who will help shape the internal experience, including a number of internal projects that are really important to our team members. This could range from playing a key role in how we raise awareness of our internal career opportunities, through to how we utilise and act on insights from our annual employee opinion survey and identifying those moments that make the difference with our people.

A bit about you

The successful candidate will be able to work both autonomously and collaboratively, who can bring creative ideas to the table, engage others along the way and drive results. They will have a great understanding of social channels and a passion for internal and external communications. A team player, they will be comfortable quickly building relationships across the business, and getting a sense of what’s going on, in order to best inform the news we share. 

This role’s key benefits includes 30 days holiday including bank holidays, potential for performance related bonus, subsidised gym membership offer, season ticket loan, cycle to work scheme, pension contribution and not to mention a generous staff discount!

A bit about us

Since opening its doors in 1909, Selfridges has continued to be the premier destination for a truly extraordinary customer experience. The spirit of innovation and creativity imagined by Harry Gordon Selfridge still lives on through its owners today. Having launched Project Ocean in 2000, we continue to lead the way when it comes to sustainability and truly believe “there are no hard times for good ideas”.

Since 2003, W. Galen Weston and his family have owned and operated the business, which now includes two stores in Manchester, one in Birmingham, selfridges.com and the Selfridges App which both deliver to over 130 countries in 8 currencies.