UX/ UI Designer

Job Introduction

We are looking for a UX Designer to come and support our UX Manager to deliver of our online vision for the business. In your role you will be responsible for supporting commercial projects and developing quality customer journeys that support the multi-channel shopping experience. The improvements you design will contribute to an enhanced omni-channel customer experience. You will design and deliver quality customer journeys with first-rate functionality, design and accessibility across all of our Digital channels

A bit about the role

We are looking for a candidate that has a passion for UX and has experience of designing intuitive and engaging user experiences across web and mobile applications. You will have experience with one or more UX tools such as Adobe Creative Suite, Axure, Balsamiq and also be able to produce design documentation such as user journeys, wireframes and flow diagrams. You will be a quick learner, innovative and able to manage your time effectively in a fast paced environment. Communication will be key in this role as you will need to liaise confidently with stakeholders across different business functions. A degree in UX related discipline or industry experience would be an advantage.

A bit about you

Key responsibilities for this role include:

• Work with the UX Manager & wider experience team to optimise our digital experiences.
• Conduct user research and usability testing to ensure all designs meet customer expectations.
• Analyse all research and feedback to gain user insight – and incorporate this feedback into new designs.
• Gather and evaluate user requirements in collaboration with product managers, business stakeholders.
• Assist in the production of wireframes, prototypes, concept sketches, interaction designs and user flows using key tools such as Sketch, Axure, Photoshop etc…
• Help to create clean and simple user-centred designs.
• Conduct layout adjustment based on user testing.
• Work with developers and designers to build user-friendly mobile apps & web experiences.
• Deliver designs to support the optimisation testing roadmap.
• You will champion the importance of good UX throughout the business and develop an understanding of its commercial benefit.
• You will promote productive collaboration & knowledge sharing within the team to create a thought leading and well-rounded UX environment.
• With support, you will develop and build a strong profile throughout the digital business.
• You will be expected to attend UX conferences and training events, to not only help you develop as an individual but to also share back your learnings with the team and wider business.
• Assist the UX Manager in creating design rationale and specification documentation.

A bit about us

Selfridges is a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other.

The story began when Harry Gordon Selfridge first arrived in London from Chicago in 1906 with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges Oxford Street opened its doors for the first time in 1909. The founder’s spirit of innovation and creativity lives on through its owners today. Since 2003, W. Galen Weston and his family have owned and operated the business, which now includes two stores in Manchester, one in Birmingham, plus selfridges.com and the Selfridges App which both deliver to over 130 countries.

In 2016 Selfridges was the first ever store to be awarded the title of ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. For an unprecedented three consecutive occasions in a row (2010, 2012 & 2014) Selfridges also won the coveted ‘Best Department Store in the World’ award, underlining its place at the forefront of retail.