Associate Product Owner

Job Reference: selfridges/TP/165249/1947
Number of Positions: 1
Contract Type: Permanent
Salary: Competitive plus benefits
Working Hours: 37.5
Closing Date: 23/04/2021
Job Category: Digital
Region / Division: London - Wigmore Street
Location: London

Job Introduction

Are you looking for a new challenge that gives you the chance to get creative and use your digital experience? Looking for a company that wants to help further your career in digital as well as provide you with an exciting, inspiring and fun place to work? 

If the answer to all of these questions is ‘yes’ then you’re just the kind of person we’re looking for!

A bit about the role

We are looking for an Associate Product Owner to work within the Customer Experience team of our E-Commerce platform. The role will focus on supporting the Product Owner in delivering the product roadmap, vision and KPIs within an Agile/SCRUM framework, working cross functionally with both internal and external stakeholders to drive front and back end improvements and operational efficiency. Additional responsibilities include project management of internal and third-party partnership initiatives, management of seasonal and ad hoc promotional campaigns and operational support across the business.

As Associate Product Owner you will:

•Assist the Product Owner in populating and maintaining the product backlog
•Ensure product backlog items are written to a high standard, working with the delivery team and internal stakeholders to refine and estimate backlog items, ensuring acceptance criteria are captured accurately and understood
•Assist the Product Owner in facilitating stakeholder workshops to bottom out requirements for backlog items
•Assist Product Owner to ensure the roadmap, vision and KPIs are being delivered
•Assist Product Owner in coordinating user assisted testing and training
•Project management of partnership and internal initiatives, working cross functionally with internal and third-party stakeholders to ensure timely and accurate end to end delivery
•Set up, testing and operational support of online promotional campaigns
•Work with internal stakeholders to align on best practices and facilitate cross functional ways of working

A bit about you

•You will have excellent attention to detail and time management skills,
•A collaborative attitude with the ability to build strong relationships and
•Be passionate about delivering a high quality customer experience.
•You will have an inquisitive nature, be keen to learn, with strong written and verbal communication skills.
•You will be comfortable dealing with and explaining technical concepts related to product development, systems architecture and process flows.
•You should have strong data handling skills, including a good working knowledge of Microsoft Excel.
•Knowledge of JIRA or equivalent software development tools is an advantage but not essential.
This job is a brilliant opportunity to join a close-knit team who are incredibly passionate. If you’re looking to come into a new role and make a real impact, then this will be perfect for you.

A bit about us

Our creative spirit

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome.

Our awards cabinet

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. 

Our future

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.


There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year.

Other benefits and rewards include:

• Generous bonus and/or commission scheme

• Discounted gym memberships

• Pension contributions 

• Annual travel pass and cycle to work schemes

• A volunteer day for all team members

• Access to a wide range of training programmes to help your career development