Senior Restaurants Operations Manager

Job Introduction

Executes the Selfridges customer experience in relation to hospitality and a full range of in store services. Blends the strategic with the operational, leading from the front and being hands-on in the delivery of the vision

A bit about the role

• Monitor Restaurant P&L and deliver appropriate actions to maximise performance
• Seek out opportunities to maximise Restaurant performance now and in the future
• Analyses and interprets product, market and customer dynamics/behaviours and translates these into effective strategy and implementation
• Manage payroll budget and take action to reduce/increase payroll in order to maximse profit
• Ensure that all Restaurants adhere to legislative requirements such as Fire Safety, Food Safety and Health & Safety
• Promotes and develops a collaborative working relationship with the Foodhall team

A bit about you

• In depth knowledge and a passion for food & restaurants with the ability to thrive in a fast paced and best in class organisation
• Highly driven, possess exceptional communication skills and be commercially minded with the ability to deliver to tight deadlines
• Ability to influence and gain buy in from multiple stakeholders both internally and externally
• Able to collaborate with all areas of the business e.g. taking part in cross store / functional meetings / projects as appropriate

A bit about us

A BIT ABOUT US

Our creative spirit

We are more than a shop. We are a social space where culture and commerce collide to release an energy that we call the Selfridges spirit. We are here to make our world brighter, and everyone is welcome.

Our awards cabinet

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign.

Our future

Since 1909 we have been at the forefront of retail and today our stores in London, Manchester and Birmingham – alongside selfridges.com and the Selfridges App – continue to redefine the way we shop and socialise. As a Selfridges team member, you will learn what it takes to consistently drive innovation, success and amazing customer experiences.

THE FUN STUFF

There are lots of reasons to be excited about joining Team Selfridges – from our fantastic team member communities to volunteer days and behind-the-scenes Selfridges experiences throughout the year.

Other benefits and rewards include:

• Generous bonus and/or commission scheme
• Discounted gym memberships
• Pension contributions
• Annual travel pass and cycle to work schemes
• A volunteer day for all team members
• Access to a wide range of training programmes to help your career development