IT Security Analyst

Job Introduction

To identify and investigate IT security issues and potential security issues, assisting with remediation.

The Infrastructure Support Team are responsible for maintaining Selfridges IT infrastructure and managing third parties who provide infrastructure services. The role is new to the organisation so operational processes need to be established and matured.

A bit about the role

• Security incident response, including supporting the identification and remediation of infrastructure related security incidents.   
• Threat and Vulnerability Analysis
• Maintaining security risk register
• Remediating infrastructure related security risks, issues and audit findings
• Organising regular Penetration and Vulnerability testing with 3rd parties
• Managing security remediation activity, internally and with third parties
• Implementing Data loss Prevention
• Reviewing and approving requests for generic and shared user accounts
• Investigating and Reporting on Data Loss Prevention Alerts
• Investigating and Reporting on Intrusion Detection and Prevention alerts
• Maintaining a robust certificate and key management framework

A bit about you

• Process and Procedure experience (development and implementation)
• Experience of operating with a high level of autonomy and the ability to manage others to ensure delivery to agreed timescales, with a focus on resolution of support issues in a timely manner
• Operational experience of security authentication and entitlement

Technical Skills

• Essential Product Knowledge:
• Knowledge of hacking techniques
• Knowledge of encryption technologies
• Knowledge of ITIL v3 and experience of working in an ITIL environment
• Hacking techniques
• MS Windows Operating Systems
• RHEL Operating System
• MS Exchange or O365
• SPAM filter solutions
• Intrusion Detection Systems
• MS Active Directory
• Secure gateway technologies
• Symantec Endpoint Protection / Microsoft Security Essentials
• Understanding of Security methodologies and countermeasures
• Data Loss Prevention
• Networking and Firewalls
• Knowledge of PCI / ISO 27001 / GDPR

Desirable Product Knowledge:

• Checkpoint firewalls
• Cisco network equipment
• Single Sign On processes
• Knowledge of PCI
• Citrix

Personal Attributes/ Behavioural Skills

• Skilled in problem diagnosis and resolution
• Excellent communication and interpersonal skills
• Customer focused
• Ability to work autonomously or collaboratively
• Strong sense of ownership and ability to follow tasks through to completion
• Broad functional and process knowledge
• Strong analytical skills and decision-making skills
• Excellent planning and organisation skills
• Excellent business writing, presentation and facilitation skills

A bit about us

We are a shop run on imagination: a place where the world’s most covetable brands combine with the most extraordinary spectacles, events and ideas for an experience like no other.

We have challenged the rules of retail from day one, whilst demonstrating our unwavering commitment to sustainability.  In 2016, we were the first to be awarded with recognition for the ‘World’s Best Sustainability Campaign by a Department Store’ at the IGDS Global Department Store Summit, in-line with its focus on buying better and inspiring change. We are also recognised as the Best Department Store in the World (2010, 2012, 2014 & 2018) underlining our place at the forefront of retail. In 2018 we were recognised as a LinkedIn Top Company to work for.

Our vision is to be the destination for the most extraordinary customer experience, and our people are central to us achieving this.  As an employer we are committed to making Selfridges an exciting, inspiring and fun place to work