Senior Assistant Manager, Selfridges Kitchen

Package Description

This role’s key benefits includes 30 days holiday (including bank holidays), performance related bonus scheme, private healthcare cover, subsidised gym membership offer, season ticket loan, cycle to work scheme, pension contribution and not to mention a generous staff discount! For more information on the full list of benefits we offer, go to the Salary & Benefits page.

Job Introduction

You will do much more than just meet expectations. Instead, you’ll provide a bespoke service to customers from all over the world, while you take enormous pride in maintaining our high standards, driving sales and hitting targets. Our customers expect impeccable service delivered by people with a genuine passion for a range of brands and a thorough knowledge of products, fashion or non-fashion.

Supporting the Restaurant Manager, you will accountable for all aspects of the department: sales, profit, costs, people, operation and product, by managing and leading the team confidently to deliver an extraordinary customer experience and impeccable service. Underpinning this is the ability to promote the company values, to lead the team to live them and exceed individual and departmental indicators.

A bit about you

While consulting with customers or clients on a range of food, drink and service offers in the Selfridges restaurants you’ll take real pride in delivering a personalised and professional service. You’ll have genuine passion for Restaurants inside and out with a natural curiosity to discover and explore more about the industry to share with others. Bringing your personality to the service experience you will always look to genuinely connect with your customers while thinking creatively to bring their extraordinary shopping experience to life.

This is a key role delivering extraordinary customer experiences and constantly maintaining excellent standards through managing and developing the team and role modelling Selfridges’ values. With a hands-on approach, flexible management style and treating their department as if it was their own business, the Senior Assistant Restaurant Manager will be accountable for owning and delivering department objectives including sales, stock-loss and payroll, Spotlight scores and ensuring our company values and principles remain the foundation of team behaviour and interaction with customers.